Report an Issue

with Fermac Home

We’re here to help! If you’re experiencing any issues with your new Fermac Properties home, please let us know. Use the form below or email us with details, and our team will address your concerns promptly.

Are you experiencing an issue with your new Fermac Properties home?

All of our completed new build homes enjoy a full 2 Year Workmanship Warranty under which we cover the built fabric of each new home, meaning floors, walls, windows, joinery, electrics, plumbing and roofing are all covered for faults.  The only exclusions are your domestic appliances, which are covered by their respective manufacturer guarantees.  All of our new build homes also enjoy a full 10 Year Structural Guarantee from the NHBC or Premier Guarantee, which covers each new home in the unlikely event of a serious, or inherent, structural problem at any time in the first 10 years of ownership.

Please let us know if you are experiencing an issue by filling in the contact form below, or alternatively emailing with the detail on the location and nature of snag item you are experiencing.

Contact US

By using this contact form you are consenting that you allow Fermac Properties Ltd and/or connected companies to store your information and use it to contact you regarding our developments. Your information may be passed on to Selling, Lettings or Managing Agents which are associated with these developments. Your information will be stored unless deletion is requested via email.